:root {
    --bg: #f4f6fb;
    --card: #ffffff;
    --text: #1f2937;
    --muted: #6b7280;
    --line: #e5e7eb;
    --primary: #2447c6;
    --primary-hover: #1a35a0;
    --success: #e8f7ee;
    --success-text: #14532d;
    --error: #fdecec;
    --error-text: #991b1b;
}

* { box-sizing: border-box; }
body {
    margin: 0;
    font-family: Arial, Helvetica, sans-serif;
    background: linear-gradient(180deg, #eef3ff 0%, var(--bg) 100%);
    color: var(--text);
}

.page {
    max-width: 1180px;
    margin: 0 auto;
    padding: 24px;
}

.topbar {
    display: flex;
    justify-content: space-between;
    align-items: flex-start;
    gap: 24px;
    margin-bottom: 24px;
}

.brand {
    font-size: 30px;
    font-weight: 700;
    text-decoration: none;
    color: var(--text);
}

.subtitle {
    color: var(--muted);
    margin-top: 6px;
}

.menu {
    display: flex;
    flex-wrap: wrap;
    gap: 10px;
}

.menu a {
    text-decoration: none;
    color: var(--primary);
    background: #fff;
    padding: 10px 14px;
    border-radius: 12px;
    border: 1px solid var(--line);
}

.hero-card,
.form-card,
.card,
.stat-card {
    background: var(--card);
    border: 1px solid var(--line);
    border-radius: 22px;
    box-shadow: 0 14px 40px rgba(28, 49, 106, 0.08);
}

.center-card {
    max-width: 760px;
    margin: 30px auto;
    padding: 34px;
    text-align: center;
}

.small-card {
    max-width: 520px;
    margin: 30px auto;
    padding: 30px;
}

h1, h2, h3 { margin-top: 0; }
.lead { color: var(--muted); font-size: 18px; }

.grid-buttons {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 14px;
    margin: 24px 0;
}

.btn {
    display: inline-block;
    border: none;
    border-radius: 14px;
    padding: 12px 18px;
    background: var(--primary);
    color: #fff;
    text-decoration: none;
    font-weight: 700;
    cursor: pointer;
}
.btn:hover { background: var(--primary-hover); }
.btn.big { padding: 16px 20px; }
.btn.secondary { background: #111827; }

.form-stack {
    display: flex;
    flex-direction: column;
    gap: 14px;
}

label {
    display: flex;
    flex-direction: column;
    gap: 8px;
    font-weight: 600;
}

input, textarea, select {
    width: 100%;
    padding: 12px 14px;
    border-radius: 14px;
    border: 1px solid #cfd6e5;
    font: inherit;
    background: #fff;
}

textarea { resize: vertical; }

.flash {
    padding: 14px 16px;
    border-radius: 16px;
    margin-bottom: 14px;
    border: 1px solid transparent;
}
.flash.success {
    background: var(--success);
    color: var(--success-text);
    border-color: #cce9d5;
}
.flash.error {
    background: var(--error);
    color: var(--error-text);
    border-color: #f7caca;
}

.logged-box,
.info-box,
.ticket {
    background: #f9fbff;
    border: 1px solid var(--line);
    border-radius: 18px;
    padding: 16px;
}

.info-box.left { text-align: left; }
.role-badge,
.badge.pending {
    display: inline-block;
    margin-left: 8px;
    padding: 5px 10px;
    border-radius: 999px;
    font-size: 13px;
    background: #e0e7ff;
    color: #3730a3;
}
.badge.pending {
    margin-left: 0;
    background: #fff7ed;
    color: #9a3412;
}

.dashboard-grid {
    display: grid;
    grid-template-columns: 360px 1fr;
    gap: 22px;
    margin-top: 24px;
}
.dashboard-grid.single-gap {
    grid-template-columns: 1fr;
}
.admin-grid {
    display: grid;
    grid-template-columns: repeat(2, minmax(220px, 1fr));
    gap: 20px;
    margin-top: 24px;
}
.card { padding: 24px; }
.card.wide { min-height: 380px; }
.stat-card { padding: 24px; text-align: center; }
.stat-number { font-size: 42px; font-weight: 800; color: var(--primary); }
.stat-label { color: var(--muted); margin-top: 8px; }

.ticket { margin-bottom: 16px; }
.ticket-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 12px;
    font-size: 14px;
    color: var(--muted);
    margin-bottom: 10px;
}

.rating-form { margin-top: 12px; }
.star-row {
    display: flex;
    flex-wrap: wrap;
    gap: 8px;
    margin: 10px 0 14px;
}
.star-option {
    display: inline-flex;
    align-items: center;
    gap: 6px;
    border: 1px solid var(--line);
    border-radius: 12px;
    padding: 8px 10px;
    background: #fff;
}
.star-option input { width: auto; }

.table-wrap { overflow-x: auto; }
table {
    width: 100%;
    border-collapse: collapse;
    margin-top: 12px;
}
th, td {
    text-align: left;
    padding: 12px 10px;
    border-bottom: 1px solid var(--line);
}
th { background: #f8fafc; }

.muted { color: var(--muted); }
.footer {
    margin-top: 28px;
    color: var(--muted);
    text-align: center;
    font-size: 14px;
}

hr {
    border: 0;
    border-top: 1px solid var(--line);
    margin: 22px 0;
}

@media (max-width: 900px) {
    .topbar,
    .dashboard-grid,
    .admin-grid {
        grid-template-columns: 1fr;
        display: grid;
    }

    .topbar {
        display: flex;
        flex-direction: column;
    }
}